Terms of Service

Last updated: 2026-11-06

These terms govern the services provided by LBH (Let's Build Home). Plain-English summaries appear first in each section; they are part of the terms.

1. Who we are and what we do

LBH is a service company based in Zimbabwe, operated by [LBH ZIMBABWE ENTITY NAME · REG NUMBER]. We act on your written instructions: verifying land, procuring materials and monitoring construction on your behalf. We are not a marketplace, an estate agent, or a seller of land or materials.

2. Quotes, deposits and payment

Every job starts with a free first call, after which we send you a written quote. Work begins only after you accept the quote and pay a 50% deposit. The balance is due when your report is published. All amounts are in US dollars.

3. Trips and travel costs

You pay for every trip we make on your behalf, as itemised in your quote. Travel is reconciled against receipts: if actual travel costs less than estimated, the difference is credited to you.

4. Extra costs need your approval

No extra trip, fine, council charge or any other extra cost will be incurred without your prior approval in the client portal. Work pauses until you approve or decline.

5. Our mistakes are our cost

If LBH makes a mistake, LBH fixes it at its own cost. This does not cover issues caused by third parties, authorities, or information you provided that proves inaccurate.

6. Reports are not a guarantee

A land verification report is a physical and documentary check carried out on a specific date. It is not a guarantee of title, value or future events, and it is not legal advice beyond the lawyer's findings stated in it.

7. We act on your instructions

LBH acts on the client's instructions. You are responsible for the accuracy of the instructions and documents you give us.

8. Contact

Questions about these terms: contact us by email or WhatsApp via the Contact page.