How it works

One clear journey, from first call to finished report. You approve every step — nothing moves without you.

  1. 1

    Book a free first call

    30–45 minutes, phone or video. You tell us about your land or your build. It costs nothing.

  2. 2

    We send a written quote

    After the call you receive a written quote — the service fee and estimated travel, in plain figures. Only LBH sets prices; prices never appear on this website.

  3. 3

    You accept and pay a 50% deposit

    Accept the quote in your portal — your name and the time are recorded as written acceptance. You pay a 50% deposit by card, EcoCash and other methods, or tell us you paid by bank transfer or remittance.

  4. 4

    Our team goes on site

    Our own field team does the work — with dated, GPS-tagged photos and video. Field staff never see prices and never sign off their own work.

  5. 5

    Admin reviews the findings

    Every field report goes to LBH admin first. Admin reviews it and publishes it to you — nobody signs off their own work.

  6. 6

    You get a full written report

    A clear verdict at the top, findings in plain words, measurements, dated photos and every receipt. If travel cost less than estimated, you are credited.

  7. 7

    You pay the balance

    Once the report is published, you pay the remaining 50%. Done — and we are ready for your next step.

You pay for every trip we make on your behalf. If we make a mistake, we fix it at our own cost. No extra trip or extra cost ever happens without your approval in the portal.